Topps Tiles

Topps Tiles has grown from one store in Manchester, which opened in 1963, to a nationwide chain that has become a household name. Topps Tiles was originally called Multi-Tile and its business was centred in the North West of England.

When Multi Tile merged with a London based company in the Eighties, it found that its fortune was to expand in line with the company itself. Although the tile sector was not as in vogue as it is now, the company floated on the stock exchange and saw its shares and its customer base, grow substantially.

Topps Tiles now has in excess of three hundred stores up and down the country and has even expanded into Europe, with stores in Holland. The first Topps Tiles store was opened by Ted Derbyshire and Alan Brindle. It was then bought by Stuart Williams and Barry Bester, who are still significant shareholders within the company and working towards a vision of opening their four-hundredth store.

Whilst the recession has hit all sectors of the economy, Topps Tiles have not escaped unscathed and they themselves posted a 9.9% revenue drop within their interim management statement in May 2009. However, the interim management statement also posted a turnover figure of £92 million, with a pre-tax profit in excess of 600K. The company released a statement saying, in spite of the recession, it was confident it would meet its yearly targets.

Topps Tiles Service

In addition to the excellent service that customers receive in-store, Topps Tiles have an extensive fully functional eCommerce website. The website is styled in traditional Topps Tiles colours – blue and yellow – and is easy to navigate and offers loads of interactive features for its customers. The Topps Tiles slogan – Tiling the nation for less – is clearly visible. In fact this is what customers can expect from Topps Tiles. The company prides itself on excellent customer service – as all companies do, but this company actually delivers!

Click Here to visit the Topps Tiles website

Topps Tiles have also been so successful in their unrivalled cornering of the tile market due to the low cost of their products. Make no mistake though, their products may be inexpensive to buy, but they are of excellent quality. Topps Tiles manage to achieve this by using a relatively simple process – they purchase products in bulk and pass the savings on to their customers. In this instance, size does matter.

Topps Tiles Product Range

As expected the Topps Tiles range of tiles is extensive. You can buy everything from bathroom wall tiles, bathroom floor tiles, kitchen wall tiles, kitchen floor tiles, Ceramic Tiles, Porcelain Tiles, Travertine Tiles, Mosaic Tiles, Granite Tiles, Slate Tiles, Marble Tiles, Limestone Tiles, Glass Tiles to Victorian Tiles. Their colour selection is equally extensive and you can purchase tiles in a rainbow of colours, ranging from Blue, Beige, Black, Brown, Cream, Green, Grey, Orange, Pink, Silver, Terracotta, White, Yellow, Red and even Purple. Of course all colour ranges have a variety of shades, leaving their customers spoilt for choice!

Tiles are typically sold in packs, usually of 1 – 1.5 square meter coverage, however, some ranges can be purchased as single tiles, or even by the pallet. You can also select sample tiles to ensure you have the opportunity to try your tile out in your home setting. Topps Tiles really cannot be beaten on price – they actually cannot because if you find tiles cheaper within seven days of purchasing they will do a price check deal for you – matching the price you paid, refunding the difference and giving you an extra five percent discount on top! Indeed, with their bathroom tiles starting from as little as 0.9p per tile, finding cheaper elsewhere would be a challenge within itself!

Topps Tiles are so committed to customer services that they even run a ‘Loan a Tile service’ whereby you can pay a deposit, take the tiles home and if you do not like then return them within forty five days! Also if you buy more than four packs of tiles you can even get a free instructional DVD which tells you How to Tile! All this on top of a lifetime guarantee on grouts and adhesives, cements Topps Tiles dominance in the ‘value for money’ and ‘good customer service’ category!

Buy online and you could take advantage of free delivery and great deals on tiles – as well the rest of their product range which includes, laminate and real wood flooring, outdoor paving, underfloor heating, grouts and adhesives, tiling tools and bathroom suites and accessories (including heated towel rails!).

Topps Tiles – the Company

Topps Tiles encourage investors within their company, indeed their website has a section which shows the current share price and also has links to download end of year and interim financial reports. They also have an ‘Overs and Buy Back Service’. Topps Tiles also run a trade website as well as a fitting service. The fitting service has a twelve month installation guarantee and a lifetime fixing material guarantee.

Working for Topps Tiles has many benefits for its employees. Employees can enjoy a competitive salary, employee discount scheme, pension scheme, service incremental holidays (twenty days basic) and the knowledge that the company they work for are committed to training and developing them within a friendly work environment. The job can be physically demanding as Topps Tiles also take customer service straight to your car – indeed employees will load your purchases into your vehicle for you! Commission based bonuses and profit sharing schemes are also open to employees of Topps Tiles – which of course means they want to provide their customers with the best service, so they too can benefit!

Topps Tiles also have an extensive ‘tips’ section on their website, to get you step by step through those sticky tiling jobs! Topps Tiles are also very active within the communities that surround their stores. Indeed, they have been involved in many charity and sponsorship events, helping out schools and community events such as Mega Mosaic Makers and Youth Football teams. Indeed, Topps Tiles support over two hundred and fifty youth football teams, provide sponsorship and distinctive yellow football kits! Topps Tiles have been dedicated supporters of Help for Heroes and have raised thousands for the cause.

Click Here to visit the Topps Tiles website